mySugr

By Roche Diagnostics Belgium NV

The mySugr App makes your diabetes management easier: you can easily record your blood sugar values and other health data on your smartphone. In the mySugr App, you can synchronize these data with each other and find individual data quickly and directly if required.

Level 2

I am a CE-certified medical device
I am safely connected

Downloads

Languages

DE EN ES FR IT NL
General description
Additional info
Media

General description

Main purpose

Support with diabetes therapy by always having data available and making it easily visible.

In addition, a bolus calculator is available in the app that is CE Class 2B certified.

Target audience

People with Diabetes

Approach

The Accu-Chek Guide and Accu-Chek Mobile blood glucose meters (with wireless adapter) transfer the measured blood glucose values directly into the mySugr App.

In the app, you can add further information - such as insulin delivery, data from a fitness tracker and meals with photos and nutrition information. All data is combined in the app and provides a clear overview of your daily diabetes routine.

With the mySugr App you always have your diabetes data with you - for a better overview of all data, more time in everyday life and more motivation to achieve your therapy goals.

The clear report function also allows you to share your data with your doctor, discuss it and make joint deductions for your diabetes therapy.

Connectivity to sensors and platforms

Accu-Chek Guide
Accu-Chek Instant
Accu-Chek Mobile
Accu-Chek Aviva Connect
Accu-Chek Performa Connect
Eversense CGM
Apple Health
Google Fit
RocheDiabetes Care Platform

Financing and pricing model

Free of charge for standard version
Free Pro-version for Accu-Chek users
Paid for pro-version

Pathology

Diabetes Healthy Living

Functions

Alerts & Notifications Automated Guidance Data Sharing Goal Setting & Gamification Health Tracking Personal Health Record Remote Clinical Monitoring Treatment Support

Users

Teen Men Women Elderly

Additional info

Compliance to M1 criteria

Data privacy (More info)

Company declares to be compliant with GDPR rulesCompany declares that the data are stored in EU only

Class type of medical device (More info): 2B

ISO Standards

ISO 13485 Quality Management Systems for Medical Devices (on company level)ISO 14971 Risk Management of Medical Devices

FAMHP registration number: 00341

FAMHP product identification code: NA

Compliance to M2 criteria

GDPR app category

1 (no processing of personal data) 2 (processing of personal data) 3 (processing of sensitive personal data)

App user authentication

not applicable (only for app category 1) via FAS level 400 (FAS = Federal Authentication Service, More info) company own authentication system fulfilling the M2 requirements (self-declared)

Verification of therapeutic relationship and informed consent

not applicable via eHealth platform user and access management system IAM (More info) via company own database fulfilling the M2 requirements (self-declared)

Secured Messaging

not applicable via eHealth platform’s eHealth Box (More info)

Applied interoperability standards

KMEHR (More info) HL7 CDA (More info) HL7 FHIR (More info) SNOMED-CT (More info) Other

Reference publication

2017_02_17_ATTD-2017_HompeschKalcherDebongMorrow_Significant_Improvement_of_Blood_Glucose-Control_in_a_High-Risk_Population_with_Type-1-Diabetes_Using_a_Mobile_Health_App_Poster

User instructions

https://assets.mysugr.com/app_logbook/ios/3.33/manual/en/user_manual.pdf

Components of the application

Native app

Complaints handling

Via e-mail: support@mySugr.comVia telephone: 0800 93 626

Media

Screenshot1 Screenshot2 Screenshot3

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