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moveUP Coach

By moveUP

Through the moveUP Coach App, patients are offered an optimal treatment and rehabilitation for hip and knee arthroplasty, both before and after surgery. Health care professionals get insights and control over the treatment of their patients to achieve higher patient satisfaction and better outcomes in an efficient way.

Level 2

I submitted a reimbursement request to NIHDI, which is eligible.

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General description
Additional info
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General description (provided by company)

Main purpose

moveUP provides a service to be able to offer the optimal treatment for hip and knee arthroplasty patients, both before and after surgery.
As a patient, you are monitored during the full rehabilitation journey by a specialised physical therapist, who at each moment is in contact with a care team and your treating surgeon and hospital.

The personalised treatment service is offered through an App on tablet or smartphone and provides individualised exercises, activity advice, medication, information and coaching.
As a patient, you can ask questions at any moment through a build in messaging function.

The individualisation of the treatment is based on your progress through the rehabilitation. For this, the health care team uses your feedback through daily reporting as well as a smart wearable band that captures your individual activity profile.

At each moment of this pre and post-surgery journey, your physical therapist, family doctor and treating surgeon has insight in your treatment and personal status to be able to treat you in the most optimal way.

Target audience

Knee and hip arthroplasty (prosthesis) patients receive a personalised and optimal rehabilitation service through moveUP

Physical therapists, orthopaedic surgeons and general practitioners get insights and control over the progress and rehabilitation of their patients.

Approach

The personalised treatment service is offered through an App on tablet or smartphone and provides individualised exercises, activity advice, medication, information and coaching.
As a patient, you can ask questions at any moment through a build in messaging function.

The individualisation of the treatment is based on your medical profile and your progress through the rehabilitation. For this, the health care team uses your feedback through daily reporting, your exercise and activity, as well as a smart wearable band that captures your individual activity profile. When needed a picture or video is requested to assess the progress of your wound and functional performance.

The treatment is started before surgery and continues till your rehabilitation ends, typically 2 to 3 months after surgery.

Connectivity to sensors and platforms

moveUP uses validated wearables to monitor your activity and sleep quality.
Devices that are supported are listed on: https://moveup.care/en/devices

Financing and pricing model

The App is available for free and comes at a prescription by your treating surgeon.
The service and wearable come at a monthly or weekly subscription which is subject to reimbursement.

For more information, contact support@moveup.care or your health care provider.

Pathology

Other Pain Rehabilitation Treatment adherence

Functions

Alerts & Notifications Automated Guidance Data Sharing Goal Setting & Gamification Health Tracking Remote Clinical Monitoring Treatment Support

Users

Teen Men Women Elderly Clinicians

Additional info

Compliance to M2 criteria

Reimbursement request

Submission date

19-02-2019

Evaluation date

13-07-2020

Evaluation result

Negative Positive

Self declaration to 6 ICT criteria

Criterion 1: GDPR app category

1 (no processing of personal data) 2 (processing of personal data) 3 (processing of sensitive personal data)

Criterion 2: Identification of the user in need of care

through his/her Social Security Identification Number (SSIN) (obliged for applications of GDPR app category 2 or 3, see above) other

Criterion 3: App user authentication

not applicable (only for app category 1) via FAS level 400 (FAS = Federal Authentication Service, More info) company own authentication system fulfilling the M2 requirements (self-declared)

Criterion 4: Verification of therapeutic relationship and informed consent

not applicable via eHealth platform user and access management system IAM (More info) via company own database fulfilling the M2 requirements (self-declared)

Criterion 5: Applied interoperability standards

KMEHR (More info) HL7 CDA (More info) HL7 FHIR (More info) SNOMED-CT (More info) Other

Criterion 6: GDPR compliance

comply with the principles of (stated in article 5 of the GDPR)
  • lawfulness, fairness and transparency
  • purpose limitation
  • data minimisation
  • accuracy
  • storage limitation
  • integrity and confidentiality
honour the rights of the data subject (as mentioned in Chapter III of GDPR) comply with the special provision on the processing of sensitive personal data (obliged for applications of GDPR app category 3, see above) carried out a data protection impact assessment (according to articles 35 and 36 of GDPR)

Extra: Secured Messaging

not applicable via eHealth platform’s eHealth Box (More info)

Compliance to M1 criteria

CE certification

Download document Granted by Self-declaration Assessed and certified meeting the requirements of:
Medical Device Directive: MDD 93/42/EEC (old regulation) Medical Device Regulation: MDR 2017/745 (new regulation)
Certificate granted on 18/02/2020 Certificate valid till 25/05/2024 Class type of medical device (More info): 1
ISO Standards:
ISO 13485 Quality Management Systems for Medical Devices (on company level) ISO 14155 Clinical Investigations of Medical Devices in Human Subjects ISO 14971 Risk Management of Medical Devices ISO 27000 series: Information Security Management Systems ISO 62304 Medical Device Software Lifecycle Processes ISO 62366 Application of Usability Engineering to Medical Devices

FAMHP registration and notification

Company registration number at FAMHP: 61550 Product identification code at FAMHP: 0001

General Data Protection Regulation (More info)

Company declares explicitly to be compliant with GDPR rules Company declares that the data are stored in EU only

The app is only available through prescription

Reference publication

Pub

User instructions

As a patient you will receive a full set of user instructions during an info session.

For health care professionals, moveUP provides a short online course and certification.

Components of the application

Native appWeb applicationWearable / Sensor

Complaints handling

Via e-mail: support@moveup.careVia telephone: 080088008 (BE)

Media

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